Privacy policy
Privacy Policy for Vora
This Privacy Policy explains how Vora (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from our Shopify store. By using our services, you agree to the terms of this Privacy Policy. If you disagree, please do not use our services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements. Updates will be posted on the Site with the “Last Updated” date.
Information We Collect
Our information collection depends on your interactions with us, categorized as follows:
Information You Provide
1. Contact Details: Name, address, phone number, and email address for order fulfillment and customer support.
2. Order Details: Shipping and billing addresses, payment information, and order history.
3. Account Information: Username, password, and security settings for account management.
4. Customer Support: Messages and inquiries you send to us, which may include additional personal information.
Information We Collect Automatically
We use cookies and similar technologies to track site usage, device information, network data, and IP addresses to improve our services and your shopping experience. You can manage cookie preferences via your browser settings, though this may affect site functionality.
Information from Third Parties
We may obtain information from third-party vendors and partners (e.g., payment processors, analytics providers) for payment processing, fraud prevention, and fulfilling your orders.
How We Use Your Information
We use your personal information to:
• Fulfill and process orders, manage accounts, and handle returns/exchanges.
• Send updates related to orders, shipping, and account management.
• Conduct targeted marketing campaigns and improve website functionality.
• Protect our Site and prevent fraud.
Cookies
We use cookies to personalize and enhance your browsing experience. For more details, please refer to Shopify’s Cookie Policy. You can manage cookies through your browser settings, but this may impact your experience.
Disclosure of Personal Information
We may disclose your information:
• To service providers assisting us (e.g., payment processing, fulfillment, customer support).
• To partners, for marketing or business purposes, only with your consent.
• In compliance with legal obligations or to protect our rights and users.
Security
We use commercially reasonable measures to secure your information, though we cannot guarantee complete protection. Avoid sharing sensitive information over unsecured channels.
Data Retention
Personal information is retained as long as necessary to fulfill orders, maintain accounts, comply with laws, or resolve disputes.
Your Rights
Depending on your location, you may have rights to:
• Access or request deletion of your personal information.
• Correct inaccuracies.
• Request data portability or limit processing.
To exercise any of these rights, please contact us at globalvorastore@gmail.com.
International Data Transfers
For users outside the country, please note that your information may be transferred internationally. We comply with standard transfer mechanisms for data protection.
Children’s Data
Our services are not directed to children under 16, and we do not knowingly collect data from children. If you believe we have information on a child, please contact us.
Contact Us
For questions about this policy or your personal information, reach us at globalvorastore@gmail.com or at our business address:
Vora
Ganesh Ghath, Katrap
Badlapur, 42503
This policy aligns with your diverse product offerings, the data you might collect, and relevant legal standards. Feel free to adjust specific language or details based on any Shopify recommendations or business needs.
